Experience

A blend of recent classroom experience and long-term technology leadership that supports computer science, cybersecurity, business technology, and career-connected CTE instruction.

Educational Experience

Interim Computer Science Teacher, Collierville High School (February-April 2026)

  • Delivered Computer Science Foundations instruction with Python, cybersecurity, digital ethics, AI literacy, quizzes, projects, and exams.
  • Differentiated lessons for mixed experience levels and supported classroom routines, behavior expectations, and student engagement.
  • Connected programming, cybersecurity, and responsible technology use to practical workplace examples.

Substitute Teacher, Collierville Schools (2025-present)

  • Managed classrooms and maintained continuity of instruction across technology, business, mathematics, and science courses.
  • Delivered teacher-provided lessons, supported diverse learners, and reinforced productive classroom routines.

Part-Time Instructor, Mildred Elley (1992-1994)

  • Taught computer-related coursework and helped adult learners connect technical skills to workforce applications.
  • Built early instructional experience translating technology concepts into usable steps for learners.

Technology Leadership Experience

Netsmart, Senior Director of Engineering (2017-2024)

  • Led cross-functional engineering work across enterprise health-IT products and implementation priorities.
  • Supported adoption of the EvolvNX platform, improving usability and helping establish it as a standard implementation approach across 350+ agencies.
  • Replaced a costly third-party reporting tool, saving approximately $750K annually and delivering a more efficient in-house solution.
  • Mentored technical teams and translated complex product needs into practical delivery plans.

Defran Systems, VP of Client Services & Product Manager (2010-2012)

  • Built scalable support, project management, training, and consulting infrastructure for behavioral-health and human-services technology.
  • Developed e-learning strategies that reduced in-person training and improved user onboarding success.
  • Participated in company strategy during expansion and acquisition planning.

Defran Systems, Client Services Lead & Product Manager (2004-2010)

  • Scaled client services and product alignment while supporting onboarding and implementation for 100+ new client implementations.
  • Built and managed a cross-functional team of trainers, consultants, and project managers.
  • Transitioned support from email-based systems to a web-based portal with knowledge bases and real-time tracking.

Defran Systems, Training/Support Specialist & Software Architect (1999-2004)

  • Designed EvolvCS core components, database architecture, finance functionality, and implementation methods for behavioral-health providers.
  • Created project delivery methods, cost modeling, and train-the-trainer curriculum used for client implementations.
  • Translated complex business and compliance needs into usable software and training systems.

Defran Systems, Training and Support Specialist (1996-1999)

  • Delivered full-cycle support, training, documentation, and implementation for early EvolvW clients.
  • Managed 25+ client implementations across multiple states and regulatory environments.
  • Helped establish consulting practices that later supported the EvolvCS platform.

Business Operations & Analytics

Necco, Director of Business Applications & Analytics (2013-2017)

  • Improved operational efficiency by optimizing the EvolvCS platform to better align with program and compliance needs across multiple states.
  • Partnered with leadership to improve access to business insights through scorecards and data tools.
  • Used data, process improvement, and change management skills that transfer directly to CTE, business technology, and analytics instruction.

Catholic Charities CMS, Accountant / Network Administrator (1991-1995)

  • Led full-cycle accounting operations, audit support, reporting, and budget support.
  • Supported the transition to computerized operations across five counties by introducing automated systems and training staff.

For full role history and updates, visit Ron Aceto on LinkedIn.